Personal Care

What types of help can you get?

If you are receiving Personal Care, you may be being assisted to shower or bath, have assistance going to the toilet, dressing/undressing and washing/drying your hair or shaving.

You may be receiving assistance with cleaning and fitting your dentures and if needed, education and assistance with incontinence and urodome fitting.

A night sitter or sleepover support service can also be provided.

These services can help support you to safely remain in your own home when you have a temporary or permanent disability.

These services are available seven days a week if required.

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Accessing the Service

You may be referred by your general practitioner (G.P.) or via a Needs Assessment and Service Coordination (NASC) agency on behalf of the Ministry of Health. Other clients include privately funded clients as well as those clients who have come to us by way of the hospital or ACC direct.

Where you have been assessed by any of the agencies listed above as having a need, some public funding is usually available.

Where you do not qualify for public funding, you still have the option of self funding the services you need.

ACC in some circumstances can fund assistance for up to six weeks when you have been assessed as having a need of support following an injury or surgery.